Track, manage, and respond to customer queries quickly. At Growth Natives, we bring vast Salesforce Service Cloud experience and expertise to help you elevate your business with outstanding customer experience and brand equity.
We empower businesses to drive growth by optimizing their resolution processes and scale businesses to do more with less. We have:
Salesforce Customers
Years of Combined Salesforce Experience
Salesforce-Certified Experts
Our comprehensive Salesforce Service Cloud expertise will enables your business to automate critical business processes and accelerating responses from service agents. We use customer service data to your advantage and focus on top-quality customer service
Seize new growth opportunities with tailor-made strategies focusing on your critical business objectives. We help you envisage customer service support that can be adapted and scaled up as your business progresses. With our consultation, we press any or all issues your organization faces. Our consultancy helps you with the following:
Empower your systems by overcoming productivity issues while providing complete support to your sales teams to deliver an outstanding customer experience with quick case resolution. We unleash your servicing potential and help you build a lasting relationship with your customers using Salesforce CRM. Our Salesforce Service Cloud implementation strategy focuses on:
The real purpose of customization is to develop solutions that focus on things most crucial to your organization and customer service. We help you go beyond the mass-produced platform and design it to suit your intent by providing:
Achieve new efficiency levels with integrations that eliminate technological barriers and bottlenecks and break the silos that divide systems from processes. We take charge and create integrations that streamline all your processes and improve customer relationships by:
Advances in analytics and reporting give you unmatched insights into challenges in customer service. Leveraging Salesforce Service Cloud analytics capabilities improves productivity, boosts customer engagement, and drives the performance of your sales teams. We analyze your services to offer:
Do you want to know how well your Salesforce integrations are doing with your existing tech stack? Let our Salesforce-certified experts evaluate your current set-up and find out how you can optimize your Salesforce architecture. We review your tech stack, analyze the development processes followed so far, check the code hygiene, and find ways to scale them up. Additionally, this check-up can help you with:
Don’t just take our word for it. Our work speaks for itself and how we exceed our customers’ expectations incessantly.
How a commercial roofing company achieved seamless deal management and enhanced efficiency within HubSpot CRM.
How a cloud platform helping pharmaceutical companies achieve 7X ROI (with a 16X pipeline boost) in just 8 months through digital marketing.
At Growth Natives, we have served valuable customers and established strong partnerships with them whose skills and expertise complement and enrich our own.
We were looking for an experienced company that had expertise in all aspects of marketing and Growth Natives have surpassed all expectations, delivering tremendous results. They took the time to understand our business needs and tailored a package suitable for our eCommerce platform. Our revenue went up 52% within the first 30 days, our organic traffic and rankings improved significantly.
Growth Natives was instrumental in identifying solutions for Lightspeed that allow us to improve the client experience while maintaining control over sensitive data that our clients entrust us to secure. We look forward to evolving our HubSpot solution with Growth Natives.
Have been working with Growth Natives for several years and they have helped us tremendously in developing web applications, giving us great full-stack marketing services such as SEO and Digital Marketing that are top-notch. They are very kind people and always responsive, staying up until the wee hours of the night to have conference calls with us on the Pacific, West Coast. I highly recommend them for anything that you need in terms of programming skills, scripting, web development, and SEO services.
Growth Natives has been an excellent partner as I could rebuild our entire web strategy and go-to-market motion. They deployed HubSpot and have been great partners on the WordPress side. Thanks to their collaborative approach and the work they have done with me and for me, we could successfully 3x-4x our lead generation in a very cost-effective manner. I like to think of Growth Natives as my secret weapon for they are technically adept, responsive, and an extension of your team. I plan to work with them in the future as well.
First Class! So easy to work with this team. They make the time difference just disappear. Very responsive, very capable, and very competent. They are better than an extension of my team. They are my team. Would recommend them to any company looking for marketing assistance.
Growth Natives has been instrumental in enhancing our company’s utilization of HubSpot. Their expertise facilitated the implementation of lead scoring, workflows, campaigns, and other integral features. Their service is noteworthy for both its efficiency and the promptness of their responses. This partnership has enabled our company to maxi- mize the benefits of HubSpot, improving our operational effectiveness with a clear, practical approach. Growth Natives’ support has been a key factor in our efforts to optimize these processes
Growth Natives has proven to be a one-stop shop for everything HubSpot, far exceeding our expectations. Their role in our CRM migration has been nothing short of transformative, particularly with their development of a unique automation and scoring system that bridges our existing database with HubSpol’s CRM. This bespoke solution has not only streamlined our data management but has also unlocked new potentials for customer engagement and insights. Their team has also built some fantastic landing page and email templates that should greatly enhance our nurture activities. They’re also very professional and responsive They’ve established a regular cadence of updates, ensuring we’re always in the loop and confident in the project’s trajectory. With their expertise, they also proactively offer solutions to highly manual processes we’ve been implementing for far too long.
Jump-start for demand gen!
As a start-up company, we lack the breadth of expertise to quickly ramp up our marketing efforts. Growth Natives gives us immediate access to a seasoned marketing team with expertise in HubSpot implementation, SEO, and LinkedIn advertising and has jump-started our demand gen efforts.
Services provided:-
Paid Advertising, Social Media, Search Engine Optimization, and HubSpot Onboarding
A Go-To for HubSpot!
Growth Natives has been such a help for our company within HubSpot! Though there are many pro- cesses we can do on our own on the day-to-day, they have been instrumental in helping us through au- tomation, giant contact imports, and any and all questions we have had while using HubSpot. Could not recommend them enough.
Services provided:-
CRM Implementation, CRM Migration, and Custom API Integrations
Salesforce Service Cloud is a customer service platform that empowers businesses to provide exceptional support and service to their customers. It is a cloud-based solution that streamlines customer inquiries, requests, and cases, enabling companies to deliver personalized and efficient customer support experiences.
The Salesforce Lightning Console is designed to boost agent productivity with features like email to case, skills-based routing, macros, and milestone tracking. Agents enjoy a seamless, intuitive experience, gaining a 360-degree view of customers and access to a rich knowledge base. Additionally, the organization can leverage case histories and collaborate to provide expert solutions for common service queries.
A self-service community is a customer portal that empowers customers to find solutions on their own, reducing their reliance on direct support from agents. With Service Cloud and Community Cloud, you can create a fully branded self-service community or customer portal that reflects your brand identity. Customers can access a knowledge base, manage their cases, and seek answers to their queries from community content or fellow users. This allows your support agents to focus on addressing more complex issues while ensuring that no question goes unanswered. Additionally, you can also create an internal self-service community for your employees to collaborate on content and streamline business processes. With Service Cloud and Community Cloud, you can extend your support offerings with a seamless and branded experience, enabling customers and employees to access articles, participate in discussions, and seek assistance from both community members and support agents.
Service Cloud offers Snap-ins to embed customer support directly into your mobile apps, including case management and the game-changing SOS feature with live agent video chat, screen sharing, and on-screen guided assistance. Additionally, Community Cloud provides responsive self-service communities accessible on any device, enabling customers to find answers effortlessly. With the Salesforce mobile app, support managers gain real-time data and insights to make informed adjustments on the go. These mobile solutions empower your business to deliver exceptional in-app support and a seamless customer experience, boosting satisfaction and loyalty.
Service Cloud, an integral component of Salesforce’s Customer Success Platform, empowers businesses to deliver exceptional service to customers anytime, anywhere. As part of an interconnected ecosystem of mobile and social tools driven by the cloud, Service Cloud harnesses valuable customer insights, optimizing not only customer service but also sales and marketing efforts. This comprehensive suite of tools fosters robust customer relationships across various domains, including sales, service, marketing, communities, analytics, apps, and even IoT, ensuring a seamless and personalized experience for every customer.
You can send us an email to info@growthnatives.com and our team will get back to you promptly. We’ll schedule an initial consultation to understand your requirements, and from there, we’ll develop a tailored plan to leverage Service Cloud effectively for your business.
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