Jira Support Services for Error Management and Rapid Service Delivery

From swift and comprehensive Jira support services addressing error management, knowledge guidance, and more, our experts are dedicated to tailoring SLAs to your specific business needs.

Bitbucket logo JIRA Software
Jira Logo Atlassian Logo
Jira Support & Maintenance
JIRA Software Bitbucket logo
Atlassian Logo Jira Logo

Strategic Jira Support for Peak Performance

In the fast-paced world of project management, where precision and efficiency are paramount, our Jira support services act as the backbone of your operations.

20+

Jira Experts

150+

Years of Combined Experience

50+

Clients Served

Key Jira Support Services We Offer

Our Jira support services encompass every facet of the platform, starting with expert installation and configuration tailored to your organizational requirements.

Customization Solutions Customization Solutions Upgrades and Migrations Ongoing Support and Maintenance Pardot Operations Services
Customization Solutions

Installation and Configuration

Ensuring a robust start to your Jira journey, our Installation and Configuration services are crafted to seamlessly integrate Jira into your organizational ecosystem. From initial set-up to fine-tuning configurations, we prioritize a tailored approach that aligns with your specific workflows and business requirements.

  • Conduct a thorough assessment of your organizational needs and infrastructure
  • Optimize configurations, workflows, issue types, and fields, ensuring a set-up that maximizes efficiency
  • Plan installations with scalability in mind, ensuring seamless evolution alongside your organization's growth
Customization Solutions

Customization Solutions

Tailoring Jira to meet your specific project and team requirements is our forte. We specialize in customizing workflows, issue types, and fields to ensure that Jira works precisely the way you need it to.

  • Customize Jira workflows to match the intricacies of your business processes
  • Define and customize issue types that resonate with your project's needs
  • Tailor the fields within Jira to capture the exact information relevant to your projects
Upgrades and Migrations

Upgrades and Migrations

Navigating upgrades and migrations within the Jira ecosystem can be a complex undertaking. Our support services include seamless upgrades and migrations, ensuring that your instance benefits from the latest features and remains secure.

  • Tailor upgrade and migration plans to fit your specific requirements, minimizing disruptions
  • Prioritize data integrity with meticulous strategies, safeguarding your information during upgrades and migrations
  • Employ strategies to minimize downtime, allowing your teams to continue their work seamlessly
Ongoing Support and Maintenance

Ongoing Support and Maintenance

Our commitment to your success is continuous. We provide proactive support and maintenance services to address any issues, offer guidance, and ensure that your Jira environment remains robust and reliable.

  • Track Jira updates diligently, ensuring your instance is always equipped with the latest features and security enhancements
  • Optimize configurations, databases, and server settings to ensure optimal speed and responsiveness
  • Assist in scalability planning, ensuring that your Jira instance grows seamlessly with your business
Pardot Operations Services

Issue Resolution and Troubleshooting

Encountering challenges within your Jira environment is inevitable. Count on us for swift identification and resolution of issues within your Jira environment. Our troubleshooting services ensure minimal downtime and maximum efficiency.

  • Conduct thorough root-cause analyses to address the underlying issues and prevent future occurrences
  • Tailor our troubleshooting approaches to the specific challenges of your Jira instance
  • Implement proactive maintenance strategies to prevent potential problems

Our Success Stories

Don’t just take our word for it. Our work speaks for itself and how we exceed our customers’ expectations incessantly.

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Our Customers

At Growth Natives, we have served valuable customers and established strong partnerships with them whose skills and expertise complement and enrich our own.

Altum logo
You By Sia
Funnel Envy
Imageware
Escalon
Take Five
Early Growth
Gander Group
LightSpeed
Coastline
Tarj Mavi

We were looking for an experienced company that had expertise in all aspects of marketing and Growth Natives have surpassed all expectations, delivering tremendous results. They took the time to understand our business needs and tailored a package suitable for our eCommerce platform. Our revenue went up 52% within the first 30 days, our organic traffic and rankings improved significantly.

Dr. Tarj Mavi

LAMAV.COM
Mike Mayhew

Growth Natives was instrumental in identifying solutions for Lightspeed that allow us to improve the client experience while maintaining control over sensitive data that our clients entrust us to secure. We look forward to evolving our HubSpot solution with Growth Natives.

Mike Mayhew

Lightspeed CTO
Jeremy Young

Have been working with Growth Natives for several years and they have helped us tremendously in developing web applications, giving us great full-stack marketing services such as SEO and Digital Marketing that are top-notch. They are very kind people and always responsive, staying up until the wee hours of the night to have conference calls with us on the Pacific, West Coast. I highly recommend them for anything that you need in terms of programming skills, scripting, web development, and SEO services.

Jeremy Young

Gander Group
kevin fliess

Growth Natives has been an excellent partner as I could rebuild our entire web strategy and go-to-market motion. They deployed HubSpot and have been great partners on the WordPress side. Thanks to their collaborative approach and the work they have done with me and for me, we could successfully 3x-4x our lead generation in a very cost-effective manner. I like to think of Growth Natives as my secret weapon for they are technically adept, responsive, and an extension of your team. I plan to work with them in the future as well.

Kevin Fliess

Altum
Neil Anderson

First Class! So easy to work with this team. They make the time difference just disappear. Very responsive, very capable, and very competent. They are better than an extension of my team. They are my team. Would recommend them to any company looking for marketing assistance.

Neil Anderson, CMO

Tourmo
Larissa Varela

Growth Natives has been instrumental in enhancing our company’s utilization of HubSpot. Their expertise facilitated the implementation of lead scoring, workflows, campaigns, and other integral features. Their service is noteworthy for both its efficiency and the promptness of their responses. This partnership has enabled our company to maxi- mize the benefits of HubSpot, improving our operational effectiveness with a clear, practical approach. Growth Natives’ support has been a key factor in our efforts to optimize these processes

Larissa Varela

Pia
Melissa

Growth Natives has proven to be a one-stop shop for everything HubSpot, far exceeding our expectations. Their role in our CRM migration has been nothing short of transformative, particularly with their development of a unique automation and scoring system that bridges our existing database with HubSpol’s CRM. This bespoke solution has not only streamlined our data management but has also unlocked new potentials for customer engagement and insights. Their team has also built some fantastic landing page and email templates that should greatly enhance our nurture activities. They’re also very professional and responsive They’ve established a regular cadence of updates, ensuring we’re always in the loop and confident in the project’s trajectory. With their expertise, they also proactively offer solutions to highly manual processes we’ve been implementing for far too long.

Melissa Caffrey

CMO Huddles
Mike

Jump-start for demand gen!

As a start-up company, we lack the breadth of expertise to quickly ramp up our marketing efforts. Growth Natives gives us immediate access to a seasoned marketing team with expertise in HubSpot implementation, SEO, and LinkedIn advertising and has jump-started our demand gen efforts.

Services provided:-
Paid Advertising, Social Media, Search Engine Optimization, and HubSpot Onboarding

Mike Liebson

New Horizon Soft, LLC
Tess Myers

A Go-To for HubSpot!

Growth Natives has been such a help for our company within HubSpot! Though there are many pro- cesses we can do on our own on the day-to-day, they have been instrumental in helping us through au- tomation, giant contact imports, and any and all questions we have had while using HubSpot. Could not recommend them enough.

Services provided:-
CRM Implementation, CRM Migration, and Custom API Integrations

Tess Myers

CrowdPharm

Frequently Asked Questions - Jira Support Essentials

Our Jira support services are designed to enhance your project management efficiency. Whether you need assistance with installation, customization, or ongoing support, we tailor our services to align with your unique business processes, ensuring optimal utilization of the Jira platform.

Absolutely. We specialize in customizing Jira workflows, issue types, and fields to meet the specific requirements of your projects and teams. Our goal is to ensure that Jira works seamlessly within the context of your organization.

Our team is committed to rapid issue resolution. With advanced monitoring tools and a proactive approach, we aim to identify and address issues swiftly, minimizing downtime and ensuring that your Jira instance operates at peak performance.

Our commitment to customization, proactive maintenance, and continuous improvement distinguishes us. We work closely with clients to understand their unique challenges, tailoring our support services to provide the most effective solutions for their specific needs.

 

Yes, we offer 24/7 support to ensure that you have assistance when you need it the most. Our round-the-clock availability aims to provide peace of mind and reduce resolution times for any Jira-related issues.

Our SLAs are customized to meet the specific needs of your business. We work closely with you to define SLAs that align with your operational demands, ensuring that you receive the level of support necessary for your success.

You can send us an email to info@growthnatives.com and our team will get back to you promptly. We’ll schedule an initial consultation to discuss your specific needs and tailor our services to match your business goals.

Best Practices

Get quick access to our best practices and resources from experienced marketing leaders.

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Collaborate Effortlessly and Deliver Faster With Jira Support

Trust us to be your strategic partner in achieving a new standard of efficiency and collaboration through our dedicated Jira Support services.

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