The future of customer service just got a whole lot smarter! Salesforce, the global leader in CRM, has announced a slew of updates to its Service Cloud platform. What’s special about these updates is that they aren’t just tweaks. These innovations
So, you’ve decided to implement a CRM system in your workflow? Excellent! You’re on the verge of introducing a tool that’s going to transform the way you work. Quick access to customer data, personalized interactions, and stronger connections are w
Remember when developing custom AI features for your business felt like a sci-fi concept? Complex coding, cryptic interfaces, and endless improvement cycles required coding professionals. Let’s discover how Einstein Studio 1, with its low-code capabiliti
Does your business have a mobile application? If yes, let’s talk about generating revenue through it. We are talking about monetizing your application to turn those downloads into dollars. App monetization is the combination of art and science that can turn
Today, every business wants to generate higher revenue and faster growth at a lower cost. However many of them find it challenging to align their teams, processes, and technologies to achieve these business goals. That’s where a robust marketing automati
Is your Salesforce dashboard ready to pick signals from the future? If not yet, be ready. We are accelerating toward the new era of Salesforce AI-powered analytics and it’s happening faster than you can imagine. The future of Salesforce analytics is all
Today, Generative AI is all the rage and every kind of business wants to leverage it. And, why not? Gen-AI is the gold mine of data that can take your businesses from bottom to top. From collecting data and extracting insights to delivering exceptional custome
Salesforce CRM is a powerhouse of customer data including interactions, leads, purchase history, and much more. But, if not organized properly, valuable insights can easily get lost in the shuffle. So, how do you make sure that the data is organized? Integrati