12 Best Features from Salesforce Summer ’21 Release

A woman using a computer

Published on: September 2, 2021 Updated on: June 27, 2024 views Icon 992 Views

Share this article : LinkedIn Facebook

  • Salesforce

Reading Time Icon 5 min read

Author

Rahul Saini
Rahul Saini LinkedIn

Content Marketing Consultant

Rahul Saini is a published author of three books, brand storyteller, and marketing specialist with experience across multiple industries like manufacturing, IT, and publishing. He is an intellectually curious, and creative person who loves to tell stories, read books, and write fiction.

Article Reviewed By: Taran Nandha LinkedIn

Table of Contents

The Salesforce Summer ’21 release is here now with some exciting new features for enterprises of all sizes. The cloud-based software company is ending the Salesforce font and improving record-triggered flows along with several additional features designed to make Salesforce admins’ lives easier. Here are the top 12 features:

1. Supercharge Employee Productivity with Free Unlimited Walkthroughs

Earlier, what used to be just a 30-day free trial is now available for unlimited usage. You can now create unlimited custom walkthroughs as you want per org. Users can go through up to three walkthroughs at a time with the free version. You can use walkthroughs to onboard and train new joiners and team members which will increase the overall productivity and shorten the turnaround time. 

2. Time-Bounded Terminations for Assignments on Permissions

Many times we give permissions to unauthorized team members or outside vendors to implement information for a limited period, only to later find out that the permission to access the data continued even after completion of the project. 

To avoid such a situation, Salesforce has introduced time-bound permissions. This will restrict the user from accessing vital information after the completion of the permissible period. It will save the time for admins in going back and forth between various permissions granted to users with limited validity. 

3. Send Surveys to an Individual or a List

Earlier, one had to send surveys to each contact, one at a time. Admins will now be allowed to use list views in Survey Builder to send survey invitations in bulk rather than to one individual at a time. Sending surveys to a group of people helps get feedback more efficiently and improve response rates, saving your time and effort.   

4. Save Time and Effort with Mass Actions in a Split View

Earlier users could perform mass actions only in list view. However, the latest update also allows admins to do mass actions in a split view, which again saves your time!

5. Flow Updates for Debugging

With every new release, there are many amazing enhancements to Flow and the Summer ‘21 release will not disappoint the admins either.

Some of the standout updates include: 

  • Now you can build Multicolumn Screens in Flow Builder (GA)
  • Admins can set a Default Value for any screen component that displays choices
  • You can use ISCHANGED in condition logic for Start Elements and Decision Elements
  • Use ISCHANGED, ISNEW, and PRIORVALUE in Record-Triggered Flow Formulas
  • You can place Fields from Salesforce Objects Directly on Flow Screens (Beta)
  • You can find Failed Flows faster than before
  • Admins can now debug Flows by clicking just one button

6. Dynamic Actions Bar 

The Dynamic Actions Bar has got an amazing feature in this update. You can now quickly and easily customize the Dynamic Actions bar as per your requirements, including setting visibility for the entire Dynamic Actions bar

7. Inline Editing in Salesforce Reports

The summer 21’ update has brought the utility of inline editing to reports. In case a record is out of date, you can update certain fields (text, numeric, and checkbox) without getting out of the report view. If a sales rep is viewing an Opportunity report, they can update the Probability field from the report, and the report will automatically refresh.

8. Download Dashboard as a PNG File

Admins need to share key information with the management and stakeholders. Now they can download the dashboard as an image (PNG file) and can embed it into their presentations, reviews, etc. 

9. Check Record Access logic in Lightning Experience

Salesforce now allows admins to use Record Sharing Hierarchy in Lightning Experience which will help easily understand why a user has access to a particular record. This makes it easier to create and maintain accessibility logic.

10. Improve Page Performance with Custom Lightning Component Analysis 

For admins, page performance is a big point. The Analyze Button will now give them insights and performance predictions for their custom components.

11. Pipeline Inspection to Gauge Accountability

Pipeline Inspection helps the sales reps and the management with a 360-degree view of the pipeline including key metrics and opportunities. In addition, it displays changes in amounts, stages, close dates, and forecast categories. 

Using these insights, sales reps can focus on the most important deals and managers can identify opportunities or reps that need any special support. This encourages the sales reps and gives them more control over their work.

12. Native Sales Navigator Integration for LinkedIn

This feature has made a groundbreaking difference in the lead prospecting process using salesforce in 2021.

Earlier, LinkedIn Navigator integration was only available as an AppExchange App. With the Latest update, Salesforce has enabled native integration of Sales Navigator, including a LinkedIn Sales Navigator component which can be added to the Lightning page layout for the lead, contact, opportunity, and account objects. The admins are also allowed to integrate InMail and Connection Request Lightning actions.

These updates have been cherished by Salesforce admins and will add more value to the marketing and CRM functions of enterprises across the world.  

Top Related Blogs

a man sitting at a desk working on a laptop represent Salesforce Data to Personalize Cold Emails

Using Salesforce Data to Personalize Cold Emails

Personalizing cold emails can significantly increase their effectiveness, capturing attention and eliciting responses. With its extensive data capabilities, Salesforce enables marketers to tailor emails that directly address each recipient’s needs and interests. This guide will show you how to harness Salesforce’s power to craft emails that resonate personally with every reader. Can’t wait to learn […]

A woman holding a bulb

Revolutionize Your Customer Experience with Salesforce Service Cloud Digital Engagement

Welcome to the digital age where customer support goes beyond the traditional call centers. Dive into the comprehensive digital support ecosystem that offers seamless, effective, and personalized customer engagement. Understanding this ecosystem is crucial in today’s world, and that’s where the power duo of Salesforce and Service Cloud comes into play. Let’s explore the marriage […]

A man sitting cross legged with a laptop representing Salesforce Pardot & Journey Builder

Decoding Salesforce’s Automation Titans – Pardot and SFMC’s Journey Builder

Salesforce Pardot and Journey Builder are two powerful platforms that can elevate your marketing strategies and revolutionize customer engagement. In this blog post, learn how integrating Pardot and Journey Builder is the key to unlocking unparalleled efficiency and driving meaningful results.

Join our Newsletter

Enter your email address below to subscribe to our newsletter