The future of customer service just got a whole lot smarter! Salesforce, the global leader in CRM, has announced a slew of updates to its Service Cloud platform. What’s special about these updates is that they aren’t just tweaks. These innovations can give you the power to understand your customers’ needs like never before. They […]
Salesforce Service Cloud Gets Smarter with New AI-Powered Conversational Intelligence
Microsoft Dynamics 365 vs. Salesforce – Which One to Choose for Your Business?
So, you’ve decided to implement a CRM system in your workflow? Excellent! You’re on the verge of introducing a tool that’s going to transform the way you work. Quick access to customer data, personalized interactions, and stronger connections are what you’re going to benefit from. But, which CRM tool should you trust? If not sure, […]
How Low-Code AI Integration with Salesforce Einstein 1 Studio Drives Agile Development
Remember when developing custom AI features for your business felt like a sci-fi concept? Complex coding, cryptic interfaces, and endless improvement cycles required coding professionals. Let’s discover how Einstein Studio 1, with its low-code capabilities, is making building AI features in Salesforce a breeze. Overview of Salesforce Einstein 1 Studio and its AI Integration Abilities […]
Maximize Revenue Using Proven Mobile Apps Monetization Strategies
Does your business have a mobile application? If yes, let’s talk about generating revenue through it. We are talking about monetizing your application to turn those downloads into dollars. App monetization is the combination of art and science that can turn your users into revenue generators. All it needs is a strategic implementation of features […]